Year-round systems need a tech who knows both sides of the job.
Heat Pump Repair for Santa Clarita's Hot Summers & Cold Nights
A heat pump in the Santa Clarita Valley rarely gets a break. It cools through triple-digit summers, then heats through winter nights that drop below freezing in Acton and Agua Dulce. That year-round workload wears parts faster than a system that only runs one season.
Rowland Plumbing, Cooling, Heating & Electrical has repaired heat pumps here since 1987. Our technicians test the heating and cooling systems on every visit, and you get the price before any work begins.
Heat Pump Problems We Repair Across the Santa Clarita Valley
- Cool air from the vents when the thermostat is set to heat
- A system stuck in heating or cooling that won't switch over
- Frost on the outdoor coil that builds into a solid layer of ice
- Backup heat running constantly, or never kicking on at all
- Banging, grinding, or buzzing from the outdoor unit
- Short cycling, where the system turns on and off every few minutes
- Electric bills climbing while your thermostat settings haven't changed
- A breaker that trips when the system starts up
Some of these are normal, like a brief whoosh and a puff of steam during a defrost cycle. If you’re not sure what’s happening, give us a call.
Deciding Between a Heat Pump Repair & a New System
Most heat pump problems are fixable. These four questions help you decide when a repair stops being worth it:
How old is it?
Most heat pumps last 10 to 15 years with regular service. Because heat pumps here run hard in both seasons, some land toward the lower end of that range. A unit under eight years old is almost always worth repairing.
Which part failed?
Capacitors, contactors, fan motors, and defrost boards are routine repairs. A failed compressor on an older system is usually the point where replacement makes more financial sense.
What does it cost to run?
Older heat pumps with low efficiency ratings cost more to operate in summer and winter. If your bills keep rising with no change in how you use the system, it's worth pricing out a newer model.
Can it keep up with the extremes?
A system that falls behind on the hottest afternoons or coldest nights may be undersized, or it may be low on refrigerant. We check for both before recommending anything.
When a replacement makes sense, we’ll price it side by side with the repair so you can compare. Learn more about heater installation and our financing options.
What Comes With Every Rowland Visit
A Technician Within the Hour
Most daytime calls get someone to your door in about 60 minutes, and the quick response doesn't cost extra.
One Price for the Whole Job
We quote the job, not the clock. The number you approve is the number you pay, however long the work takes.
Our Own People, Every Time
Every technician is a background-checked, drug-tested Rowland employee who trains weekly. Shoe covers go on at the door, and we clean up before we go.
Heat Pump Help
Heat Pump Repair Questions From Santa Clarita Homeowners
How much does it cost to repair a heat pump in Santa Clarita?
Is it normal for a heat pump to blow cool air in winter?
Can a heat pump heat a home in Acton or Palmdale in winter?
Yes. Modern heat pumps keep working well below freezing, and most have backup electric heat strips that switch on during the coldest stretches. If your home isn’t staying warm on cold nights, the backup heat or its controls are a common culprit.
Why does my heat pump run all the time?
Long run times are normal in mild weather, since heat pumps are designed to run steadily at lower output. If it runs nonstop and never reaches the set temperature, a dirty filter, low refrigerant, or an undersized system is usually the cause.
How often should a heat pump be serviced?
Twice a year: once before summer and once before winter, since it handles both jobs. Our heater maintenance covers the heating side, and Rowland Deluxe members get a cooling and a heating tune-up every year.
Let's Get Your Home's Ducks in a Row
A heat pump that won’t heat, won’t cool, or won’t stop running is worth a look sooner rather than later. Tell us what it’s doing, and we’ll get a technician out to track down the cause.